a. your package is on its way! 🚛 international shipping takes a sec to update in the system, so if your tracking isn't showing movement yet, don't sweat it. it’ll pop up once it hits the sorting center. just sit tight, it's coming.

a. we know you're excited! international shipping usually takes about 7-15 business days. occasionally, customs or carrier delays might pop up, but we’ll make sure your order gets to you as fast as possible. 🧀

a. basic taxes are included, so most packages breeze through without issues. however, local customs occasionally charge extra fees depending on your country’s rules. these aren't covered by us, so please check your local policies just in case.

a. email us at jerryinthehole@gmail.com right away. we process orders fast, so we can only update your address before dispatch. if it’s already on its way, we unfortunately can't change it. please double-check your info at checkout! 🧀

a. we take great care in packing, but if something arrives broken, please email us with a photo of the item and the packaging within 48 hours. we'll sort it out for you! ✨

a. all sales are final. we process orders quickly to get your goodies to you fast, so we can't accept cancellations or returns. we appreciate your understanding. 🧀